Privacy Policy

Last Updated: March 2026

Your privacy is important to us. This Privacy Policy explains how CUB SOFTWARE ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our services.

1. Introduction

CUB SOFTWARE is committed to protecting your privacy and handling your data with transparency. This Privacy Policy applies to all services provided by CUB SOFTWARE, including our website (cubsoftware.site), URL shortener (cubsw.link), Discord bots, and all online tools and applications (collectively, the "Services").

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Services Covered

This Privacy Policy applies to all CUB SOFTWARE services including:

• CUB Protector, CleanMe, QuestCord — Discord bots
• CubReactive, CubPresence, Multi-Twitch, Stream Overlays, CubDeck — Streamer tools
• StreamerBot Commands, Permission Calculator, Embed Builder, Webhook Sender, Timestamp Generator — Discord/streamer utilities
• Social Media Saver, File Converter, Image Editor, PDF Tools, Video Compressor, Audio Trimmer — Media tools
• Resume Builder, Invoice Generator, Markdown Editor, Notepad, Sticky Board, Text Tools, Countdown Maker — Productivity tools
• QR Code Generator, Color Picker, Unit Converter, Currency Converter, Calculator Suite, Password Generator, Timer Tools, World Clock, Wheel Spinner, Random Picker — Generators & converters
• Link Shortener (cubsw.link) — URL shortening service
• CubVault — Client-side encrypted password manager
• JSON Formatter, Timestamp Converter, Encoding Tools, Diff Checker, Regex Tester, Code Minifier — Developer tools
• CleanMe Website — Server template sharing platform
• Affiliate Program, Vanity Profiles — Platform services
• PM2 Dashboard — Process management (authorized users only)

3. Information We Collect

3.1 Information You Provide Directly

• URLs and Content: URLs you submit for downloading, shortening, or processing
• User-Generated Content: Resumes, invoices, sticky notes, server templates, and other content you create
• Account Information: When authenticating via Discord OAuth, we receive your Discord user ID, username, avatar, and guild (server) list
• Communications: Email address and message content when you contact us
• Reports: Information you provide when submitting reports through our report system

3.2 Information Collected Automatically

• IP Address: Your IP address is collected for security, abuse prevention, rate limiting, and analytics purposes
• Browser Information: Browser type, version, and user agent string
• Device Information: Operating system and device type
• Usage Data: Pages visited, features used, download counts, click statistics on shortened links
• Timestamps: Date and time of your activities
• Referrer Information: The website that referred you to our Services

3.3 Information from Third Parties

• Discord: User ID, username, avatar URL, and guild list (when you authenticate via Discord OAuth)
• Twitch: User ID, login name, display name, and profile image URL (when you authenticate via Twitch OAuth)
• Social Media Platforms: Publicly available media metadata when you use our download tools

4. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To provide, operate, and maintain our Services
• Improvement: To understand how users interact with our Services and improve functionality
• Security: To detect, prevent, and address technical issues, fraud, abuse, and security threats
• Abuse Prevention: To enforce rate limits, prevent spam, and ban malicious users
• Communication: To respond to your inquiries and support requests
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Statistics: To generate aggregate, anonymized statistics about Service usage

5. Link Shortener (cubsw.link)

When you use our Link Shortener service:

• We store the original URL you submit and the generated short code
• We log your IP address to prevent abuse and enforce rate limits
• We track click statistics (number of clicks) on shortened links
• IP addresses associated with link creation are retained for security purposes
• This data may be shared with law enforcement if required by law or if we suspect illegal activity
• Links created using our service may be reviewed and removed if they violate our Terms of Use

Important: If you create links to malicious, illegal, or harmful content, your IP address and link data may be reported to appropriate authorities.

6. Authentication (Discord & Twitch OAuth)

CUB SOFTWARE uses a unified login system supporting both Discord and Twitch OAuth. When you log in:

• We store a session cookie to keep you authenticated across visits
• We store your provider (Discord or Twitch), user ID, display name, and avatar URL in your session
• You may link a second account (e.g. link Twitch to your Discord login); both accounts' identifiers are then associated in your session
• We do not store your OAuth access tokens beyond the current session, except where a Twitch token is required for live chat functionality (Multi-Twitch)
• We never access your email, direct messages, or private account information beyond what is described above
• You can sign out at any time, which clears your session data from our servers

6a. Discord Bots (QuestCord, CleanMe & CUB Protector)

6a.1 QuestCord

When you use QuestCord, we collect and store:

• Discord user ID and username for player identification
• Server ID for server-specific features
• Game statistics: quests completed, currency earned, inventory, levels, achievements

We do NOT access or store your Discord messages, private information, or any data beyond what is necessary for game functionality.

6a.2 CleanMe

When you use CleanMe, we collect and store:

• Server ID for identifying saved configurations
• Server structure data: role names, channel names, category names, and permission settings (when you use /save)
• User ID of the person who saved the configuration

We do NOT access or store your Discord messages, member lists, message history, or any content beyond server structure. Saved configurations may be shared with other users via the CleanMe Website.

6a.3 CUB Protector

When you use CUB Protector, we collect and store:

• Server ID and configuration settings you apply through the bot
• Moderation action logs (bans, kicks, warnings) for audit purposes
• User IDs of members subject to moderation actions

We do NOT access or store your Discord messages beyond what is necessary for moderation rule matching.

6b. Affiliate Program

If you participate in the CUB SOFTWARE Affiliate Program, we collect and store:

• Your application details (name, contact information, platform links)
• Your assigned vanity code and affiliate link
• Click statistics: total clicks, unique visitor fingerprints (anonymised), and timestamps
• Commission earnings and payout records

Visitor fingerprints used for unique-click tracking are anonymised hashes and are not linked to individual identities. This data is used solely to calculate your commission and prevent click fraud.

7. CleanMe Website (Server Template Sharing)

When using the CleanMe website:

• Discord OAuth authentication provides us with your user ID, username, and avatar
• We store server configurations you submit (server ID, channel/role/category structures)
• Your Discord user ID is associated with servers you submit
• Voting history is tracked to prevent duplicate votes
• Submitted server templates are publicly visible to other users

You may delete your submitted servers at any time through your dashboard.

8. CubVault Password Manager

CubVault is designed with privacy as a core principle:

• All passwords and sensitive data are encrypted locally on your device using your master password
• We CANNOT access your master password or decrypt your vault contents
• If you enable optional cloud sync, your data is encrypted BEFORE leaving your device (end-to-end encryption)
• We have no ability to recover your data if you forget your master password
• Your encrypted vault data is stored locally in your browser's localStorage

9. Shareable Content

Some Services allow you to create shareable links:

• Sticky Board: Board data is encoded directly in the URL and is not stored on our servers. Anyone with the link can view the content.
• Resume Builder: Shared resumes are stored on our servers and accessible via unique links. Anyone with the link can view the resume.
• Countdown Maker: Shared countdowns are stored on our servers with view counts tracked.

When you share content via these services, you accept that the content becomes accessible to anyone with the link.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and authentication state
• Remember your preferences and settings
• Analyze Service usage and performance
• Prevent fraud and abuse

Types of cookies we use:

• Essential Cookies: Required for basic functionality (session management, authentication)
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how users interact with our Services

You can control cookie settings through your browser preferences. Disabling cookies may affect Service functionality.

11. Data Retention

We retain data for the following periods:

• Shortened Links: Indefinitely, until deleted by the creator or removed for abuse
• Link Audit Logs: Retained even after link deletion for security and abuse tracking
• Discord Bot Data: Until you request deletion or the bot is removed from your server
• Shared Content: Until deleted by the creator or removed for Terms violations
• IP Addresses: Retained for security purposes; may be retained longer if associated with abuse
• Analytics Data: Aggregated and anonymized data may be retained indefinitely
• Temporary Files: Files uploaded for processing are deleted immediately after delivery

12. Data Sharing and Disclosure

We do NOT sell your personal information. We may share information in the following circumstances:

• With Your Consent: When you explicitly agree to share information
• Service Providers: With trusted third parties who assist in operating our Services (hosting providers, analytics services)
• Legal Requirements: When required by law, regulation, legal process, or government request
• Safety: To protect the rights, property, or safety of CUB SOFTWARE, our users, or the public
• Abuse Prevention: IP addresses and associated data may be shared with law enforcement to address illegal activity
• Business Transfers: In connection with a merger, acquisition, or sale of assets

13. Data Security

We implement reasonable security measures to protect your information, including:

• HTTPS encryption for all data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security reviews

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

14. Third-Party Services

Our Services interact with third-party platforms including:

• Discord (authentication, bot functionality)
• Social media platforms (Instagram, TikTok, Twitter/X, Facebook, YouTube)
• Currency exchange rate APIs
• Other external APIs and services

These third parties have their own privacy policies. We encourage you to review their policies. We are not responsible for the privacy practices of third-party services.

15. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request information about data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal and operational requirements)
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of certain data collection where applicable
• Cookie Control: Manage cookie preferences through your browser

To exercise these rights, contact us at cubsoftware@outlook.com.

16. Children's Privacy

Our Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete that information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

17. International Data Transfers

Our Services are operated from servers that may be located in various countries. By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

18. Do Not Track Signals

Some browsers have a "Do Not Track" feature. Our Services do not currently respond to Do Not Track signals. However, you can manage tracking through your browser settings and cookie preferences.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

20. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: cubsoftware@outlook.com
• Discord: CUB